Business & Tech

CareWell Adds Online Appointment Booking

The urgent care center has eight locations, including one on Bedford Street in Lexington.

CareWell Urgent Care, which opened in Lexington last year, now allows patients to set up appointments via the Web and mobile devices.

Online appointment allow patients to go online, select one of eight CareWell locations, and make an appointment.  

"This service is especially helpful to people with children or those who might be coming from work,” added Dr. Jack Coldwell, CareWell’s director of medicine. “We’re hopeful that it will allow patients to get in and out as quickly as possible, so they can get back to their busy lives.”

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CareWell centers, including the Lexington location at 58 Bedford St., treat patients for non-life-threatening illnesses and injuries, such as colds, infections, fractures, cuts, rashes, allergic reactions and the flu. They also offer preventative services, such as flu shots and vaccinations, and have on-site X-ray and blood work capabilities.

Urgent care centers like CareWell have popped up across the country as a way to get emergency care for non-life-threatening cases while not having to go to a hospital’s emergency room. 

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There are about 9,000 urgent care centers in the US and the Urgent Care Association of America said 40% of those expects to expand or add another site. CareWell expects to open another five clinics this year. The Boston Globe recently reported how urgent care centers are being used to fill a care gap.

CareWell locations are open from 8 a.m. to 8 p.m. seven days a week.


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